Replace any broken or damaged products (authorised by a Manager) Maintain tester units in proper schematic order, replace products once authorised by

Maintain a clean and organised work area. Keep informed about products, company information and store informationĪctively participate in store theme days, events and new product launchesĪchieve Skills Certification requirementsĪctively participate in MAC training sessions and partnered store mandatory training sessionsĪctively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business Give great internal customer service and develop good working relationships with colleaguesīe punctual and manage time on counter effectively Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectivesĪdhere to current “good counter practices” On closing the sale, thank the customer and invite the customer to a future visit Obtain customer data for MAC Addict book or other client list as required Inform customers of available services, MAC consciousness programs and philosophies Perform professional and appropriate makeup applications to achieve the look the customer desires Suggest groups of appropriate products and colours to meet and exceed customers’ needsĪssist customers with product and services selection and information

Provide welcoming, personal, professional service to all customers at all timesĭemonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrative duties. Their primary responsibility is customer service and sales, achieved through exceptional communication skills and artistic abilities. The M♺♼ Artist represents the image, products and culture of the company to the customer.

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